Trading in-game items or services for money

Can I buy/sell in-game items (non-NFTs) or services for real money?

No. Users are strictly prohibited from buying or selling non-NFT items, products, or in-game services for real-world money.

This includes, but is not limited to:

In-game currency or items.
"Services" such as carrying another player through content, or using an item on another's behalf in exchange for payment (for example, a player paying another to roll for a portal and then leave).
The only items supported for trading are NFTs, and these transactions must occur on their intended platforms, such as the Big Time Marketplace, Open Loot, or other officially recognized exchanges.

Any users found to be involved in real-money transactions (RMT) for non-NFT items or services may have their accounts suspended or be permanently banned from the game.

I was scammed. What can I do?

If you were involved in an unsupported trade (such as a real-money transaction for a non-NFT item or service) or believe you have been the victim of a scam, you can reach out to our support team.

While we cannot recover any items or money you have lost, we will thoroughly review the situation and take appropriate action against the offending account, which may include monitoring their activity or issuing a suspension.

When you submit a support ticket, please include all relevant details of the incident to help our investigation.